Privacy Policy — Mike Young Voice Studio

Effective Date: January 20, 2026

Mike Young Voice Studio (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and the choices you have.

By using our website, booking a lesson, or submitting your information through forms or advertisements (including Facebook/Instagram Lead Ads), you agree to the terms of this Privacy Policy.

1) Information We Collect

We may collect the following types of information:

Personal Information You Provide

  • Name

  • Email address

  • Phone number

  • Billing information (processed by third parties — see Section 4)

  • Lesson preferences, availability, and scheduling information

  • Any details you submit through forms, messages, or intake questionnaires

Automatically Collected Information

When you visit our website, we may automatically collect certain information such as:

  • Device type and browser type

  • Pages you viewed and time spent on the site

  • Referral source (how you found us)

  • IP address and general location (city/state level)

2) How We Use Your Information

We use your information to:

  • Schedule and manage voice lessons and appointments

  • Communicate with you about your lessons, inquiries, or account

  • Send confirmations, reminders, and updates via email and/or SMS

  • Provide customer support and respond to questions

  • Process payments and subscriptions

  • Send marketing emails (only if you opt in or request information)

  • Improve our website, services, and advertising performance

3) Marketing, Email, and SMS Messages

Email Marketing

If you provide your email address, we may send you:

  • lesson updates and scheduling messages

  • studio announcements

  • promotions or discounts

  • relevant tips and information related to voice lessons

You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link at the bottom of any marketing email.

SMS / Text Messages

If you provide your phone number, you may receive text messages such as:

  • appointment confirmations

  • reminders

  • schedule changes or important updates

Message and data rates may apply depending on your carrier.

You can opt out of SMS messages at any time by replying STOP.

Consent to receive text messages is not required to purchase services, but it may be necessary to receive automated reminders if you choose that option.

4) Payments and Third-Party Services

We may use trusted third-party services to operate our business, including:

  • Square (payment processing)

  • PayPal (payment processing)

  • Acuity Scheduling (appointment scheduling and reminders)

  • Email marketing platform(s) (for newsletters and promotions)

We do not store your full payment card information on our servers. Payment details are processed securely by Square and/or PayPal according to their privacy and security policies.

These third-party providers may collect and process data in accordance with their own policies.

5) How We Share Your Information

We do not sell your personal information.

We may share your information only in the following limited situations:

  • With service providers who help us operate (payment processors, scheduling systems, email tools)

  • If required by law, regulation, or legal process

  • To protect our rights, property, safety, or the safety of others

6) Data Retention

We retain personal information only as long as necessary to:

  • provide services

  • maintain business records

  • comply with legal and tax requirements

  • resolve disputes and enforce agreements

7) Your Rights and Choices

Depending on your location, you may have the right to:

  • request access to your personal information

  • request corrections

  • request deletion of your personal information

  • opt out of marketing communications

To request changes or deletion, contact us using the information below.

8) Cookies and Tracking

Our website may use cookies and similar tracking technologies to:

  • improve website functionality

  • understand visitor behavior

  • measure advertising performance (including social media ads)

You can disable cookies through your browser settings, but some parts of the website may not function correctly.

9) Children’s Privacy

Our services are not intended for children under 13 without parental involvement. If you believe a child has submitted personal information to us without consent, please contact us and we will take appropriate action.

10) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11) Contact Us

If you have questions about this Privacy Policy or want to request access, updates, or deletion of your information, contact:

Mike Young Voice Studio
Email: mike@mikeyoungvoicestudio.com
Phone: 210-775-0202
Location: San Antonio, TX